Fostering Trust for Total Transport

Here at UTG, we’ve been talking about Total Transport for a long time, with our flagship report on this in 2011. And then, in 2015, DfT announced funding for a series of Total Transport Pilots, eventually funding 37 projects in 36 areas. These two year pilot projects, focused on rural areas, are now coming to an end, but much can be learnt from the successes and failures of these projects. A recent CIHT event focused on this very area.

For me, the highlight of the event was hearing directly from the authorities developing the Total Transport Pilots, both Devon County Council and Northamptonshire presented on the day.

In Northamptonshire they have taken a data driven approach to understanding the current transport needs in the region and identifying how a Total Transport approach might help to make operations more efficient. Uniquely within the pilots, the Network Northamptonshire project has established a Community Interest Company to deliver their project, allowing more room to innovate and try out different things, and also offering the opportunity to generate profits which can be re-invested in transport. They emphasise the need for leadership buy-in for a successful project of this kind.

Within Devon, the focus has been on improving health related transport. This has been undertaken by moving patient transport into the County Council’s Transport Coordination Service and changing the way that patient transport is commissioned. This has resulted in a reduction in complaints about patient transport to PALS, showing positive improvements in service delivery. But working with health has not been easy, and establishing effective working relationships was important in laying the foundations for this coordination.

We’ve recent produced a report with the Community Transport Association, looking at how Total Transport approaches can improve delivery of non-emergency patient transport. This included highlighting good practice examples from the pilot projects, such as Northamptonshire and Devon County Council.

There are clearly many barriers to Total Transport approaches, and these pilot projects have demonstrated this. But developing these projects as pilots have allowed partners to be creative and innovative, identifying the barriers and challenges throughout.

One thing that particularly struck me at the CIHT event was the recurrence of the theme of trust. Trust between partners was identified as critical to successful projects, particularly where cross-sectoral working was required. Working across transport and health has repeatedly been shown to be challenging, not just for Total Transport. Fostering effective relationships is at the heart of successful Total Transport approaches, and these pilot projects have shown that without trust, this may not succeed.

2016 in transport

2016 has been a rollercoaster year in politics, entertainment and sports. We’ve had a referendum, a change of government, and a US election, to name just a few things. For me, this has been my first year at UTG (I joined in May), I’ve learned so much and lots of interesting things have been going on. So, I’m going to try and wrap up the big things that have happened in transport into this post.

Internally, it’s been a big year at UTG. In January 2016, Transport for London became full members, and what had been pteg became the Urban Transport Group. And since then we’ve gone from strength to strength, drawing in new policy areas such as taxis and private hire vehicles, and tackling big questions, like the value of emerging data for transport and the role of transport in delivering inclusive growth.

The Buses Bill

The Buses Bill has been a big theme in transport this year, with its passage through the House of Lords, and looks set to move into the House of Commons next year. The Buses Bill will make it easier for local transport authorities to franchise networks of buses, allowing bus services to be provided as they are in London elsewhere. This will deliver improvements for passengers and integration of ticketing. You can find out more about our work on the Buses Bill here including our Bus Services Bill FAQs.

bus-in-huddersfield

Data

Big data, open data, transport data, it’s all in vogue! On my second day at UTG we held a workshop with the Future Cities Catapult to discuss emerging data and transport, to try and tease out the opportunities and challenges around maximising the potential of transport data. Following this, we produced our ‘Getting Smart on Data’ report, which offers some recommendations of ways to overcome some of these challenges and barriers in order to utilise the wealth of emerging data.

Air Quality

Air quality has been making headlines this year, particularly as the health implications of NOx and particulate emissions become ever more apparent. Some European cities have been making bold statement to address air pollution, with Paris banning cars and making public transport free to use during high pollution events. Sadiq Khan has made significant promises to tackle air pollution in London, including doubling funding to tackle the problem and Clean Air Zones are being imposed on a number of English cities, so this issue looks likely to remain at the top of transport agendas for some time to come.

Inclusive growth

Theresa May has made it clear that her government intends to deliver inclusive growth, including through the establishment of the Inclusive Growth Economy Unit in October 2016. Inclusive Growth has been on the agenda for other organisations, with the RSA opening the Inclusive Growth Commission. Inclusivity and transport is an area that UTG have been exploring for a long time, including examining the role for transport in accessing employment, the importance of transport for young people and the role transport plays in economic development. Check out our response to the RSA Inclusive Growth Commission to find out more.

Party conferences

As UTG, we attend both the Labour and Conservative party conferences. This year, we asked people to share their priorities for transport in cities, and you can read these blog posts to find out more about what came up at Labour and the Conservatives. There were many common themes across both conferences, with people asking for better cycling infrastructure, improved public transport and raising concerns about air quality, amongst many others.

conference-stand

What’s clear is that there are many different challenges facing the transport system, but transport also offers wider social and economic opportunities. Let’s see what 2017 has to offer.