Menopause in the workplace – breaking the taboo

For several years, the Urban Transport Group has been promoting initiatives to support our members to recruit and retain a diverse workforce, including in relation to improving gender balance in a sector that has typically been male dominated. Part of this involves looking at how organisations manage people, paying attention to health, wellbeing and inclusion, and creating work environments that engage people and enhance their performance. Supporting women through menopause is at the heart of employee health and wellbeing, gender equality and economic participation of women. 

Women over 50 are the fastest growing demographic in the UK and many of these women will be going through menopause transition, coinciding with the point at which they are at the peak of their careers with an abundance of skills and experience to offer. However, menopause is still often a taboo subject, despite the fact that approximately 13 million women are currently either peri menopausal or menopausal in the UK. 

Research by BUPA shows that almost one million women have left their jobs due to severe symptoms representing a huge loss of potential – the taboo around menopause must be broken. 

The issue has raised a lot of media attention recently with celebrities like Davina McCall and Radio DJ Jo Wiley openly talking about their struggles, to MSP Collette Stevenson and MP Caroline Harris calling for an end to the stigma and debating the issue in Parliament on World Menopause Day 2021. 

And, knocking on the menopause door myself, I am increasingly aware of the issues that might face me in the very near future. So that is why I was keen to suggest UTG discuss menopause with our network and open up the discussion to raise awareness amongst our members. 

To that end, we held a webinar on supporting staff going through menopause.  

Speaking at the webinar was Dr Sarah Hattam from ConcilioHealth who imparted her in-depth knowledge and expertise and Gurdeep Bhogal and Hayley Magorian from Transport for London who presented on their Women’s Staff Network Group Menopause Hub. 

So, what exactly is menopause? If you look on the NHS website, it explains it is the period when a woman’s periods stop due to a drop in hormone levels and lists just five symptoms. But it is more than mood swings, hot flushes and night sweats. The full list is quite a lot longer than that. In fact, a total of 35 symptoms exist, including anxiety, depression, low mood, low self-esteem, brain fog, migraines, fatigue, increased body fat, bladder and intimate area problems, and more. 

However, not everybody struggles, and it doesn’t have to be a hassle. Something that can really help is for employers to provide some basic adjustments and do those well. And looking at all policies through a menopause lens is key. 

Dr Sarah highlighted four things employers and managers should do… 

  • brush up on the facts 
  • ask colleagues how they are 
  • keep an open mind and be flexible 
  • make adjustments 

…and some things they should not do… 

  • Don’t make assumptions about what colleagues need 
  • Don’t break confidentiality 
  • Don’t be embarrassed to mention the M word 
  • Don’t offer medical advice (unless you are qualified) 
  • Don’t forget non-binary or trans individuals 

Next it was time for Transport for London to provide some inspiration as to how to put these into action in the workplace. 

Gurdeep and Hayley presented on their Menopause Hub set up by their Women’s Staff Network Group (WSNG). 

The Hub was launched in January 2022 after Hayley was inspired by World Menopause Day in October 2021. She realised that a huge gap existed, and colleagues did not have a safe space to discuss these issues. 

The hub is a monthly forum run by WSNG volunteers, on the last Wednesday of each month. It is open for people to share experiences and seek support. It provides a safe space; community; support and advice; awareness raising; opportunities for allyship; and overall positive cultural change. The more menopause is normalised, the more the taboos are broken. The Hub has produced a phenomenal amount of engagement amongst staff. 

Hearing about this Hub really excited me and I wished I could join myself. I was so happy to hear that so much progress has been made in bringing this issue out in the open and supporting so many valuable members of staff. 

Five takeaways 

  1. Women over 50 are the fastest growing demographic  
  1. Menopause can start at any age but the average is between 45-55 years 
  1. Menopause is much more than a hot flush or night sweat 
  1. There are easy things employers can do to support their staff 
  1. A bit of inspiration goes a long way 

I think we really hit onto something in opening up this topic as the response was incredible. We had record numbers listening and so many questions. People are hungry for answers and information, and I am glad we could help open up the conversation. A massive thank you to Dr Sarah Hattam for her wise and reassuring words and advice, and to the TfL team for daring to dream! 

Saila Acton is Office Manager at the Urban Transport Group 

Cost of living crisis – what will the impact be?

In Germany you will be able to buy a pass for all regional and local public transport for nine euros a month for each of June, July and August

Is the cost of living the new Covid in terms of the impact it’s going to have on patronage and travel trends? If it’s too early to say yet what the medium and long term implications of Covid will be, then that’s certainly true of rising energy prices and all the other inflationary pressures. But let’s speculate anyway.

Usually a squeeze on living costs leads to a squeeze on discretionary travel. In other words a squeeze on the very leisure market that has been seen as public transport’s best hope for growth. At the same time the cost of living crisis could lead to a modal shift to public transport – if the public transport price is right. If it isn’t, then electric cars and push bikes could be the main beneficiaries.

Whilst the Department for Transport has focused on encouraging people to make one-off cheap, discretionary long distance rail trips (via its recent sale of discounted advance purchase fares), other countries have gone for something more universal, more bread and butter. In Germany you will be able to buy a pass for all regional and local public transport for nine euros a month for each of June, July and August. Yes you read that right – nine euros on any public transport vehicle (except the very fast ones) for a month. Northern Ireland has frozen public transport fares and the Republic of Ireland has cut fares by 20%.

There could be fares cuts on a more patchwork basis in England too – given that there is Bus Service Improvement Plan revenue funding available for that in some areas. Mayors too are pressing for simpler and cheaper fares. However, it could well be a mixed picture with different modes doing different things at different times – as well as fares rising elsewhere (and often from a high base).

On the other side of the coin the cost of living crisis could also deter measures to raise the cost of motoring as the politics of doing so gets harder still.

Also in the mix are the key post-Covid trends that have still to play out. Concessionary travel remains well below what it was pre-Covid with Covid concerns and changed habits likely factors. The return to the office remains sluggish as the private and public sectors continue to wrestle with where their new hybrid ways of working should land. And as the return to the workplace continues will there be more combining of leisure and work trips as people add on nights out and shopping to the working day? If travel and patronage trends are uncertain then so is the funding. The last tranche of Covid-related funding expires at the end of September – before BSIP and City Region Sustainable Transport Settlement funding kicks in (for those places that get it). It clearly makes no sense to cut bus networks one month and try and build them up again a few months later – so will there be a way of bridging the gap? All in all a messy picture – but that’s the world these days.

 
Return to Planet Freight

Seven years ago I paid a visit to Planet Freight for one of these columns (PT104) off the back of a report we produced called Delivering the Future – new approaches to urban freight. Then I asked if freight is from Mars is public transport from Venus – given the different policy worlds they inhabit. So in seven years what’s changed and what hasn’t?

Seven years ago freight worked on its own terms (stuff got where it needed to be) even if at the same time it didn’t work (lorries kill cyclists and pump out carcinogens). Overall though it worked well enough (and in a commercial and adaptive way) for the downsides to be brushed under the carpet and for government to largely leave it alone. However, last year freight suddenly stopped working so well. The driver shortage meant that stuff didn’t always get where it needed to. This has benefited railfreight which needs rather fewer drivers to move the same tonnage.

Rail freight’s fortunes rise and fall largely with the fortunes of the bulk commodities that it relies on. With King Coal dethroned, aggregates and containers have been taking its place. And yet this still continues to leave many large urban centres and markets devoid of any rail freight whatsoever. For example, Bradford is the seventh biggest city in the country yet it has no active rail freight facilities. This is partly because in the UK railfreight is mainly about a few companies battling it out on cost over who gets to move bulk freight, whereas in countries like Switzerland and Germany they are still investing to ensure that there are more places where you can move smaller amounts of freight by rail. Which in turn helps explain why rail has a much bigger market share for freight in those countries than in the UK.

Over the same period London broke ranks and stopped tolerating the collateral damage from having an ‘efficient’ road haulage sector. Despite the crude ‘lowest common denominator’ opposition of the trade bodies for the sector, London has pressed on with ratcheting up both vehicle standards and enforcement of safety and emissions. The rapid acceleration in the availability of green, safety and logistics technologies is also helping the sector clean up its act (especially for the larger players), however the degree of illegality in the industry remains shocking. In 2018/19 the percentage of Light Goods Vehicles issued with a prohibition on mechanical grounds was 49%, and 70% for overloading. Operating illegally is not only dangerous, it is also unfair competition given the high safety standards that rail adheres to.

Meanwhile, the white van economy continues to grow (further supercharged by the pandemic) – not just for deliveries but also for trade. This in turn has led to several air quality zone plans running into trouble as the costs of making the growing battalions of vans compliant has collided with the politics of not doing so. The rise and rise of the van also has implications for the battle for road capacity and kerb space – something which the bus sector also has an interest in of course.

Driver shortages (people don’t want to spend their nights sleeping in a lorry cab) mean relying on road haulage to the extent we do now looks less practical (and as environmentally unwise as it ever was). This big change in the dynamics of the freight debate makes the case for a more interventionist approach (to freight). Especially given that the kind of nudges we have seen in the last seven years haven’t been enough to move the dial sufficiently towards the less intrusive, greener, skilled and safer sector that is increasingly the norm elsewhere in the economy.

An interventionist approach that would move that dial would have two main elements. Firstly, investment in the capacity of rail freight and inland waterways (including in terminal and distribution sites). Secondly, making road haulage pay its way in terms of its wider safety, road maintenance and environmental costs would help make it safer and greener but also make rail freight more competitive on price. It could also help further accelerate the booming cycle logistics sector. And it could also make economic what currently isn’t – which is more urban freight consolidation centres to reduce the volume and impacts of deliveries by road in urban centres. Perhaps the biggest difference in seven years is that the debate about freight and logistics has opened up more. It is no longer an afterthought at the end of wider transport strategies. But there’s still a big gulf between passenger transport and freight – big interventionist policies on the former are the norm – but not yet on the latter.

Jonathan Bray is Director of the Urban Transport Group

The article first appeared in Passenger Transport magazine.

Bus safety shouldn’t be an afterthought

The National Bus Strategy for England has an opinion about everything; from bus shelters to bus numbers – it knows best. However, there’s one topic where it is curiously quiet. And that’s bus safety. Or perhaps I should say dangerously quiet, given the yawning gulf that now exists between the approach taken in London and Northern Ireland on bus safety and the approach taken elsewhere in the UK. Or indeed, more widely, the approach taken to rail, maritime and aviation safety in the UK compared with bus in Great Britain outside London. In these places, and for these modes, there is a clear across the board structure for safety leadership and a transparent data driven approach to analysis, action and targets for reducing risk and accidents.

For some time we’ve made the case to the Department for Transport for reform to bring the safety regime for buses up to scratch – and that the starting point should be a review of current arrangements to benchmark them against best practice. We got nowhere on this so we’ve sought to fill a gap (that it shouldn’t be up to us to fill) by commissioning such a review ourselves – from Loughborough University’s Transport Safety Research Centre.

The report makes for concerning reading but it boils down to the fact at a national level, we don’t have the data and analysis to drive safety policy on bus, and even if we did there’s no single body to act on the analysis in a coherent and proactive way at the national level. As one of those interviewed for the report said: “It just doesn’t feel joined up.” All of this adds up to a safety regime which is fragmented and reactive rather than coherent and proactive. That’s not to say there isn’t good practice and sharing on bus safety in England, but the under-resourced sum is less than the parts. In my professional lifetime, the DfT has done not much more than tinker with the bus safety regime leaving it to do the best it can with minimal resources.

In effect Transport for London has been left to fill the vacuum on leadership and standard setting on bus safety with its Vision Zero target of no one to be killed or seriously injured on or by a London bus by 2030 and its comprehensive and transparent approach to analysis of risks followed up by programmes to tackle them, from its ground breaking bus vehicle safety standards to its data-led approach to reducing passenger injuries due to slips, trips and falls. And from advanced emergency braking to its in-depth work on the sounds that electric buses can make, it’s TfL that has become both the defacto national research and development centre and leader on bus safety.

Meanwhile, it seems that if there is to be any significant change in the safety regime for buses in GB outside London then it will be a by-product of other forces at play. The government’s enthusiasm for creating a framework by which autonomous vehicles can operate (alongside the stalling in road casualty reductions more widely) has led to a consultation on establishing a road collision accident investigation body to bring roads more into line with the body that exists for rail.

This is welcome. But for the investigation branch to work we also need something similar to the other safety bodies that rail has – so while the Rail Accident Investigation Branch investigates crashes, the Office of Rail and Road is the health and safety regulator and enforcement authority for the railway. Meanwhile the Rail Safety and Standards Board (RSSB) enables and informs safety leadership. Part of its job is to gather data to understand better how the industry is performing and enable it to identify emerging issues as early as possible, so action can be taken. The work of the RSSB allows the rail industry to work together as a single system to reduce risk as much as possible, and enables better safety decisions to be made, and means that safety investment can be targeted to where it is needed most. It’s the proactive, looking ahead function that RSSB provides for the rail industry that is missing for bus in particular.

If there were to be an overarching safety body covering bus then there are pros and cons around whether this could be wrapped up within a national transport safety body, or whether there could be a roads or bus specific body. But the Loughborough report found support for such a body in principle. If such a body had the capacity to receive a much wider range of accident, risk and incident data than the Driver and Vehicle Standards Agency currently does – and was able to analyse it and act on it – the safety regime for bus would start to look more like good practice.

The National Bus Strategy has dragged many elements of poor practice, and areas of bus provision which need to improve, into the spotlight but left the bus safety regime to stagnate in the margins. But shouldn’t any responsible strategy for any industry have improving safety as a core objective rather than barely an afterthought?

Buses are coming home

Wales (population 3.2 million) wants all its buses franchised. Greater Manchester (2.8 million) and Liverpool City Region (1.5 million) are well down the road. West Yorkshire (2.3 million) and South Yorkshire (1.4 million) have triggered the process. London (8.9 million) and Northern Ireland’s (1.9 million) buses are already under public control. That’s nearly 22 million people in areas of the UK where bus services are under public control or somewhere on the road to it. Meanwhile, Stagecoach has thrown in the towel on trying to block bus franchising in Greater Manchester and the secretary of state for transport, Grant Shapps, has said how delighted he is that franchising in Greater Manchester is going ahead and that it’s the way forward.

After facing years of disdain for vigorously making the case that this key public service should be run in the public interest I look forward to the next stage with everyone saying they were never really against it in the first place. Though reading the Stagecoach (of ‘we would rather drink poison’ fame) press release on their failed legal challenge it looks like this phase has started already. As they say – everything comes to he who waits.

I’m an Edinburgh fan myself

Having spent a few days in Edinburgh I’m an even bigger fan of Lothian buses than I was before. Every single bus feels like it’s brand new. I’ve never ever been on a grubby one. I love the municipal dignity of the fleet – both the interiors and the exteriors. Maroon for urban, green for rural. And now you can tap and go that’s the last remaining layer of hassle removed. It’s the only city I can think of, other than London, where the bus feels like a mass transit system (especially with those tri-axle double decker giants) used by all sections of society. Get the basics consistently right and you have an urban bus network that people will respond to.

Jonathan Bray is Director of the Urban Transport Group

This piece originally appeared in Passenger Transport Magazine