Total Transport: totally worth it?

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As the nation awaited the announcement of the next Prime Minister this week, the Department for Transport (DfT) – quietly and without fanfare – released its review of the 37 Total Transport pilot projects which begun in 2015. The information on which the review is based was collected back in April 2017 and – reportedly by popular demand – the findings have now been made public.

The reasons for sitting on the report for so long are unclear. Whilst results have been modest, Total Transport, as DfT recognise, is and always will be a ‘slow burn’ with ways of working taking time to bed-in and produce tangible results in terms of savings and improvements in passenger experience.

That the process takes time is something we have made clear since we first coined the phrase ‘Total Transport’ in our 2011 report of the same name to describe a task that many local authorities have attempted over the years with varying success. The task being to work across public policy divides to deliver better outcomes for communities and taxpayers through the sharing of transport resources (e.g. vehicles, scheduling/booking systems, budgets) and expertise. In doing so, the idea is to remove unnecessary duplication; design complementary networks; utilise what would otherwise be vehicle downtime; reduce administration costs; and ultimately deliver savings and a better passenger experience.

We followed our Total Transport report with an event the following year for local authorities and their partners to share their experiences of working on these kinds of approaches with one another. The key learning points that arose from that event seven years ago echo many of those included in the DfT’s review this week.

Back in 2012, our delegates told us that Total Transport projects may have a long-term strategic vision in mind, but usually start small to build trust and buy-in from would-be partners. DfT’s review also found no easy ‘one size fits all’ solution and that constructive local engagement took time, as did realisation of bigger savings.

At our event, delegates pointed out the central importance of knowing your stakeholders and putting in at least six months of preparatory work in order to build trust and relationships. Even then, as the DfT pilots found, people come and go and too often this means that engagement is severed and relationship building must start again from scratch.

Our delegates expressed particular frustration with getting the health sector on board. Similarly, DfT note in their review that many participants saw integration with NHS non-emergency patient transport (NEPT) fleets as representing ‘the biggest prize for better integration’ but also ‘the most difficult to unlock’. Indeed, difficulties in engaging with the health sector, not least finding and keeping hold of the right person to speak to, is described by DfT as ‘perhaps the single most significant barrier to the adoption of Total Transport’.

This certainly chimes with what we have heard over the years in respect of Total Transport and more widely for other areas of potential collaboration with the health sector. Whilst the situation has improved considerably for collaboration with public health (having moved under the umbrella of local authorities), the NHS more widely frequently feels like an unknowable and impenetrable entity.

This is something we have sought to address in numerous ways from roundtables bringing stakeholders from health and transport together to companion guides for the two sectors to help them understand one another. In 2017, we worked with the Community Transport Association to specifically explore the potential of Total Transport for NEPT, estimating that the NHS could save some £74.5 million per year if more efficient patient transport could prevent just 10% of missed appointments.

More recently, we have written to the Chief Executive of the NHS suggesting the need for an independent government review to examine the efficiency and effectiveness of NEPT and potential reforms. Our letter also calls for a health and transport champion in each region charged with making the connections between health and transport and bringing leadership on the issue.

A key recommendation from DfT’s review is that ‘more work is needed to involve the NHS in Total Transport and unlock the substantial opportunities for joint working which remain untapped.’ It goes so far as to say that local engagement alone may not be enough and that ‘some degree of coercion might be appropriate to encourage organisations to participate that have so far declined to do so.’ We certainly agree that some form of push at the highest level is required, hence our decision to write directly to the NHS Chief Executive highlighting what we believe to be huge potential for more joined up thinking and working between our two sectors. We will also be making the case to the new Government in the coming months.

It is telling that despite the difficulties encountered, the majority of Total Transport pilots are continuing in some form, using their own resources. Local authorities and their partners would not do this if they could not see the potential of Total Transport and what is, necessarily, a ‘softly, softly’ approach. Like the release of the DfT’s review, the results will come slowly and without fanfare but that does not mean they will not be worth celebrating.

Rebecca Fuller is Associate Director at the Urban Transport Group

(Image: North West Ambulance Service)

Five takeaways from Health in All Policies 2019

Prevention is better than cure’ is a truth universally acknowledged and one that has recently taken centre stage in UK health policymaking. The extent to which we can prevent poor health depends on influencing the wider determinants of health and wellbeing, neatly summarised here…

Social determinants of health

Many of these determinants are within the control of local authorities, underlining the case for a ‘Health in All Policies’ (HiAP) approach which:

‘systematically and explicitly takes into account the health implications of the decisions we make; targets the key social determinants of health; looks for synergies between health and other core objectives and work we do with partners; and tries to avoid causing harm with the aim of improving the health of the population and reducing inequity.’

The recent HiAP 2019 conference at the Royal Society of Medicine sought to identify those synergies. I spoke at HiAP 2019 about the connections between transport and health and the opportunities for collaboration between the two sectors. You can read my presentation here.

Here are five things I took away from the day:

1. Give up power

Throughout the conference was a recognition that, to achieve HiAP, health – and other professionals – need to be willing to give up some power and, where possible, some funding. That might include, for example, the health sector giving up some power to enable other sectors – such as transport, housing, playwork – to tackle the wider determinants of health. It might also include professionals recognising that the amenities, services and places we design must work for the people and communities that we want to see using them. That means co-design, listening and acting on what communities say they need rather than what we think they should have.

2. Social participation is vital for good health

Dr Piroska Ostlin of the World Health Organisation talked about social participation as a key means for, and goal of, health equity. If we ask and act on what communities say they need (which itself is social participation) they are more likely to get out of the house and use it once it is delivered– whether that’s an attractive, well-cared for green space in the neighbourhood or a new bus service. Good public transport, walking and cycling have a vital role in linking people to each other and to opportunities to participate.

3. Place-based, not service-based

In line with HiAP, health policy is increasingly looking to intervene at the level of place rather than individual health services. How can we design our places and provide the amenities required to promote health and wellbeing? This plays directly into our Year of Action on Healthy Streets – an approach that seeks to put people and their health at the heart of the way we design individual streets. At HiAP 2019 I learnt about other models and frameworks that can help us think about how whole places can be designed with health in mind including the TCPA’s 6 elements of healthy places and Scotland’s Place Standard, pictured below. How people travel and move around a place is a central consideration in both frameworks.

Scotland's Place Standard

4. These places are already putting HiAP…

Wales: The Well-being of Future Generations (Wales) Act requires public bodies to think about the long-term impact of their decisions, to work better with people, communities and each other, and to prevent persistent problems such as poverty, health inequalities and climate change.

Norway: Government departments and politicians have a mandatory obligation to take account of health in all policy decisions.

New Zealand: The forthcoming 2019 Budget will place wellbeing, kindness and compassion at its heart. For the first time, alongside GDP, it will measure performance against five key priorities aimed at improving New Zealanders’ quality of life including: supporting mental health; improving child wellbeing; and creating opportunities. Any Minister wanting to spend money must prove it will improve inter-generational wellbeing.

5. Watch out for these…

A raft of new publications and resources are due in summer:

  • The Department for Health and Social Care’s Green Paper on prevention.
  • Public Health England’s Joint Strategic Framework for Health Inequalities (working title). A live, modular resource, the Framework is intended to provide a structure and vision for people working at local level on place-based action to tackle health inequalities.
  • The Health Foundation’s HiAP case studies collection.

For more on the connections between transport and health as well as tools to foster collaboration take a look at our Health and Wellbeing Hub.

Rebecca Fuller

Tackling transport challenges, together

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People will always need to travel to places. So, there is a strong consensus around the need for high quality, integrated urban public transport networks that can support the greener, healthier and more prosperous city regions that we want to see. But the big question is how to sustain a public transport offer when passenger numbers are falling, congestion is rising and resources continue to reduce?

Cooperating in partnerships, with operators and local authorities, and working closely with other regions as the Urban Transport Group, to exchange intelligence and expertise, is one of the ways we can try to achieve more with less. But we need to recognise that responding to the challenges facing us isn’t a case of one size fits all. On the contrary, to stimulate growth, more than ever we now need to understand local markets, and their demands and needs, in order to meet them.

Investment is critical: investment in research into public travel patterns and preferences; investment in attractive infrastructure; and investment in people and embracing diversity, to sustain a strong industry workforce that strengthens the transport skill and knowledge base to generate new ideas and take a fresh approach.

Collective insight and analysis can help policy makers and providers offer modes of transport that are competitive with, or even better than, the alternative. Everyone’s familiar with the climate rhetoric, but more needs to be done to make the grass look greener if travel behaviour is to change. It’s about increasing awareness around the impact an individual’s travel choice has on the whole community, and the benefits an efficient and integrated public transport network can bring to all – by reducing congestion on roads, for bus users and car drivers, whilst contributing towards cleaner air and a healthier community.

Research shows that using public transport helps to integrate physical activity into a daily routine, because most walk or cycle to and from bus, tram or train stops. This is an easy way to try and achieve the British Heart Foundation’s recommended 150 minutes of moderate exercise per week. People who travel by bus, tram or train are ‘happier’ too, according to a study from the University of East Anglia – simply because they have more time for mindfulness, to relax and to concentrate on themselves.

Among other factors, we’re working against a rise in car ownership, a shift in people’s expectations for more bespoke and on demand services, fare prices, increased online shopping, different work patterns and reduced investment. All of this impacts on public transport. Given this environment, it’s vital that transport leaders influence and shape what’s in their backyard and maximise every opportunity to affect change. South Yorkshire Passenger Transport Executive (SYPTE) is supporting Sheffield City Region’s Mayoral Combined Authority in a bid for the Transforming Cities Fund, combining public transport improvements with a wider development and growth plan. Part of this would see investment in a cleaner fleet of buses. They’ll run on the most polluted corridors around the region, connecting people to employment and education, whilst contributing to air quality and congestion issues. It’s a step in the right direction. As is our Active Travel campaign, encouraging people to make small changes to the way they travel to bring big benefits for themselves and their environment.

In times of less resources, the way ahead is to share them. Together we can tackle the challenges to transform public transport. Today, and for future generations.

Stephen Edwards is Executive Director at SYPTE and the new Chair of Urban Transport Group

Read Stephen’s biography here